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Recent Call Centre Management Training News:
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Los Angeles, CA, May 19, 2010 --( PR.com )-- The BRANDX GROUP, a full-service brand management firm today announced its newest client, InSO International Call Center. Tapped to provide event marketing and public relations services for the veteran ...
LAS VEGAS & NEW YORK - (Business Wire) IQPC and Customer Management IQ announce that the 11th Annual Call Center Week main conference will be live streamed for the first time ever. This event, being held June 14-18, 2010 at Caesars Palace in Las ...
Recently call center management software provider Knowlagent published a useful white paper dealing with the question of how to evaluate whether or not an at-home agent workforce is right for your business. “First, you have to determine if a work ...
... CTstage" includes various easy-to-use client information management functions as standard, in addition to the CTI link functions requested by many customers. The application makes it possible to rapidly establish a call center system ...
com, today announced a partnership with CloudApps, a carbon management specialist, to help companies measure, manage and monetize carbon as an asset. The collaboration comes in the wake of increasing legislation, including the UK Carbon Reduction ...
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