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Recent Contact Center Recording Software News:
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Volunteers The Volunteer Center of Reno County, a United Way agency, is a central clearinghouse for ...
BOULDER, Colo.--(BUSINESS WIRE)--VXi and nVoq, developer of the SayIt speech-to-text solution, are now delivering high-quality headsets with SayIt. This improves agent workflow, cutting costs and increasing the quality of call notes.
LG&E and KU have agreed to make customer service a higher priority, boost call-center staffing and make its customer-service software more user-friendly, the Kentucky Public Service Commission said Thursday.
ATLANTA--(BUSINESS WIRE)--Nexidia today announces a new U.S. patent for its unique first-call resolution analysis technology, which provides deep insight into the reasons customers repeatedly call contact centers.
TEMPE, AZ-- - OAISYS ®, a leader in business call recording and contact center management solutions, today announced the general availability of Version 7.1 of its industry leading Talkument ® and Tracer ...
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