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PALO ALTO, Calif., June 13, 2011 /PRNewswire via COMTEX/ -- Attensity, the leading provider of text analytics solutions for Customer Experience Management (CEM), today announced the release of Attensity Respond 5.1, a new release of Attensity's Respond ...
RESTON, Va., June 15, 2011 /PRNewswire via COMTEX/ -- Building on the introduction of its OpenScape Cloud Solutions earlier this year, Siemens Enterprise Communications today introduced OpenScape Cloud Contact Center, an innovative, all-in-one enterprise ...
LiveVox Inc., the provider of the Private VoIP Cloud™ and integrated contact center applications, today announced cloud-based switching for multi-site contact centers. Through the LiveVox Private VoIP Cloud™, contact centers can now execute multi-site ...
The International Customer Management Institute (ICMI), a global provider of availability of simplyCT, the next generation comprehensive resources for customer management professionals, announced the a cloud-based Virtual Contact Center solution in the U.S ...
Daniels-Young said those agencies will now have a liaison or point of contact at the resource center. To reach Lynn Horsley, call 816-234-4317 or send email to lhorsley@kcstar.com
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