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Connectiva Systems, Inc., a leading provider of revenue optimization solutions, today announced that Anandan Jayaraman, Chief Product and Marketing Officer, will act as chairman of the Third Annual Customer Experience Management in Telecom Summit, hosted by the Allan Lloyds Group.
Medio Systems, a leading mobile Internet software and predictive analytics provider, announced today the launch of a new customer retention service that enables an easy, proactive mechanism for rewarding loyal customers.
Pitney Bowes Business Insight, a global leader in customer data, analytics and communication software and services, today announced the launch of the Pitney Bowes® EngageOne Liaison™ self-service solution, a comprehensive set of customer self-service and self-care capabilities.
THE PROBLEM: Given the soaring cost of customer acquisition, retaining customers has become a major priority. THE SOLUTION: New strategies for effective customer engagement are...
Angel, a leading provider of Enterprise focused, Cloud-based, Customer Experience solutions, including IVR and Contact Center offerings, today announced that its innovative multimodal app for iPhone is making its debut at SpeechTEK 2011 Europe.
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