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Erlanger Health System spent at least $35,000 on Ritz-Carlton before it awarded the hospitality chain a $288,000 contract to provide customer service instruction at the public hospital, officials said Monday.
Event Time / Additional Information: 8 to 10 a.m. Sales PHD, Sandler Training will begin a 12-week series on customer service with the first session from 8 to 10 a.m. at its office, 400 Reservoir Ave., Suite 2E, Providence.
The Corporate & Professional Development Office at Rowan-Cabarrus Community College will offer two short-term certificate training programs in the evening this fall. Rowan-Cabarrus will offer the “Basic Supervision Certificate” pro ...
It is with much regret that over the last three years I have watched the tourism industry pour money down the drain in the development and marketing of a front-line customer service training programme “Essential Service Skills.
BOULDER, CO--(Marketwire - Aug 30, 2011) - With the advent of the Health Reform Law of 2010, achieving a 5-star quality rating is a top priority for Medicare Advantage plans, not only to enhance customer service but also to increase quality-based bonus payments made to healthcare companies. Responsible for posting quality ratings of Medicare Advantage plans, the Centers for Medicare and Medicaid ...
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