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Category Leaders: Help Desk Certification
Recent Questions and Answers
Recent Help Desk Certification News:  
Help Desk - Yahoo! News Search Results

Imagine a front desk without people
One of these years, you may well walk into a hotel lobby and find it devoid of a human at the front desk. Technology in the pipeline promises that and a slew of other changes for travelers.

Help Desk Not Much Help - IT Management
See Also Stupid Questions at the Help Desk Help Desk workers are not beloved by the people they serve. End-users frequently find themselves waiting a week or more to get requests satisfied. And, often, these end-users must chase down requests to get them resolved.

OTRS Issues Help Desk Case Study on Alaskan School
OTRS Leverages One-Person Sitka IT Staff to Benefit Teachers, Parents, and Students

govWin Prime is Seeking Native American SB to Provide Help Desk/Break Fix Support
Learn more about this Subcontract Opportunity published on govWin - the professional network where businesses exchange opportunities, resources, and information,...

Web-Based Help Desk Software Provider Zendesk Secures $19 Million
Third Round of Funding Led by Matrix Partners to Fuel Accelerating Growth

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Additional Help Desk Certification Resources:  

1. Help Desk Certification, Help Desk Certification
Welcome to the ExpertRating online Help Desk Certification. ExpertRating is an ISO 9001:2000 Details of the Help Desk Certification are displayed below.


2. Help Desk Institute
Certification and training for help desk, support center, and service desk professionals. Available at a location near you, onsite, and online, HDI courses


3. MCDST on Microsoft Windows Certification Requirements
If you are interested in soft skills certification or hardware certification for the help desk, refer to these complementary certifications:


4. Apple - Apple Certified Help Desk Specialist 10.4
ACHDS certification is intended for Mac OS X help desk specialists, Typical candidates for this certification are help desk personnel in businesses



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