Due to recent activity from readers with questions about CRM, I recently posted new helpful tips and resources below. Hope it gives you some ideas.

Now, on with today's content...

Here are the CRM resources that were added this week:

• Outsourcing Call Center

I would really appreciate your feedback on any of the above content. I would especially like to know what CRM-related questions you would like answered. So, if you have any CRM questions, please ask your question in the comments, and I'll get right on it.

Thanks for looking!

Chad Ivins, Editor CRM-i.com

Before listing this week's new CRM content, I wanted to take a minute to thank you for being a valued reader of my CRM blog. It is you that keeps me motivated to add new content to CRM-i.com each week. Thank you!

You're sure to find some helpful answers to your CRM questions added today...

Here are the CRM resources that were added this week:

• Customer Services Training

Would you like to ask a CRM-related question? Click the "Comment" link below to post your questions. I'll post an answer for you on the site and in our CRM newsletter. Subscribe in the right sidebar.

Thanks!

Chad Ivins, Editor CRM-i.com

I found some great CRM tips and resources for you this week. Read on...

Use the convenient URL's below to take a peek at what I've added for you today...

Check Out This Week's CRM Resources:

• Outlook Crm

I would really appreciate your feedback on any of the above content. I would especially like to know what CRM-related questions you would like answered. So, if you have any CRM questions, please ask your question in the comments, and I'll get right on it.

Thanks for looking!

Chad Ivins, Editor CRM-i.com

Due to recent activity from readers with questions about CRM, I recently posted new helpful tips and resources below. Hope it gives you some ideas.

Use the convenient URL's below to take a peek at what I've added for you today...

Recently Added CRM Resources:

• Outlook Crm Plus

Thanks for looking. I have some exciting new content planned for this week. Keep an eye out for it.

As usual, if you have any specific CRM questions you would like me to answer, please leave your comments, and I'll do my best to get an answer for you.

Chad Ivins, Editor

Today, I've got some awesome tips waiting for you. Click the links below to see what I've found.

You're sure to find some helpful answers to your CRM questions added today...

TIPS -- Here are the CRM tips added today:

• Is it important to benchmark my call center against others?

I hope you found this content useful. I've got some great things planned in the coming days, including answering subscribers' CRM-related questions. And, if you have a specific question you would like to ask about CRM, please post it in the comments. I'll do my best to either answer it myself, or find an answer for you.

Chad Ivins, Editor