September 27, 2009
Getting Through Tough Times With an 0800 Number
As we all know we are in the midst of a full blown economic downnturn, there are numerous companies going down left right and centre, but some companies I believe are taking the incorrect approach when trying to save there business from going under. They are forever increasing prices to make a healthy profit margin.
There is a few problems with this and probably the most important is that it as though they are not considering there clients at all. In times like this folks want to get themselves a fabulous deal not get overcharged just because businesses want to save themselves.
I believe one of the best ways to give your customers a better offering is by offering them an 0800 phone number. Although this may cost you a touch more it will have an overwhelming effect in giving back to your clients.
As house costs are forever on the up and shoot through the roof people are getting very anxious about making calls to anywhere especially premium rate numbers. So giving your customers a 0800 number will benefit you in on a number of occasions.
1) Showing them that they can call you at any time, any day and you will pay for the call
2) Gaining respect by showing people you actually think about their finances during the financial crisis.
3) Offering a useful and easy to remember number.
So you can see that there are a big amount of positive effects that can be achieved when using a freephone number.
The credit crunch is a very tricky situation and for those companies that help there clients out I am sure in the long run they will return the favour by being loyal and spending there hard earned cash with you.
Remember the trick of the trade is to earn respect you have to give respect.
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