Due to recent activity from readers with questions about CRM, I recently posted new helpful tips and resources below. Hope it gives you some ideas.

Go check out the following tips and resources:

Recently Added CRM Articles:

• Call Center Solutions for CRM and Contact Center Professionals

Here are the CRM resources that were added this week:

• Answering Message Service
• Sugar Crm

I hope you found this content useful. I've got some great things planned in the coming days, including answering subscribers' CRM-related questions. And, if you have a specific question you would like to ask about CRM, please post it in the comments. I'll do my best to either answer it myself, or find an answer for you.

Chad Ivins, Editor