Due to recent activity from readers with questions about CRM, I recently posted new helpful tips and resources below. Hope it gives you some ideas.

Use the convenient URL's below to take a peek at what I've added for you today...

Recently Added CRM Resources:

• Call Center Operations
• Hosted Contact Centers
• Bpo Software

I would really appreciate your feedback on any of the above content. I would especially like to know what CRM-related questions you would like answered. So, if you have any CRM questions, please ask your question in the comments, and I'll get right on it.

Thanks for looking!

Chad Ivins, Editor CRM-i.com