Before listing this week's new CRM content, I wanted to take a minute to thank you for being a valued reader of my CRM blog. It is you that keeps me motivated to add new content to CRM-i.com each week. Thank you!

Go check out the following tips and resources:

You'll find this week's CRM resources especially useful:

• Sample Customer Service Survey

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Thanks!

Chad Ivins, Editor CRM-i.com