It's a new week, and we've got some great new CRM tips and tricks in store for you at CRM-i.com.

Now, on with today's content...

Check Out This Week's CRM Resources:

• Call Center Technology Consultant

I hope you found this content useful. I've got some great things planned in the coming days, including answering subscribers' CRM-related questions. And, if you have a specific question you would like to ask about CRM, please post it in the comments. I'll do my best to either answer it myself, or find an answer for you.

Chad Ivins, Editor