Before listing this week's new CRM content, I wanted to take a minute to thank you for being a valued reader of my CRM blog. It is you that keeps me motivated to add new content to CRM-i.com each week. Thank you!

You're sure to find some helpful answers to your CRM questions added today...

Recently Added CRM Articles:

• 3 Reasons Why CRM Strategies Fail
• Recruiting Software VS CRM (Customer Relationship Management)

You'll find this week's CRM resources especially useful:

• Customer Service Support Software

Thanks for looking. I have some exciting new content planned for this week. Keep an eye out for it.

As usual, if you have any specific CRM questions you would like me to answer, please leave your comments, and I'll do my best to get an answer for you.

Chad Ivins, Editor