December 20, 2008
what importance does Customer relationship management has on an organization?
Can you answer Udiya L's question about CRM?:
attracting potential customers and retention of the existing customers with customer relationship management.
Zoho CRM
attracting potential customers and retention of the existing customers with customer relationship management.
Zoho CRM
Filed under More CRM Answers by Guest Author
Comments on what importance does Customer relationship management has on an organization? »
Customer relationship management or CRM…..IS THE MOST IMPORTANT …PART OF AN ORGANISTAION BECOUSE THE CUSTOMER CAN FIRE ANY ONE IN THE COMPANY JUST BY SPENDING HIS MONEY SOME WHARE ELSE……………..U KNOW WHAT I MEAN THAT IS WHY THESE DAYS WE HAVE SO MANY INTERNATIONAL STANDARDS FOR CRM LIKE COPC ..ETC…………………….
The word of mouth is the most powerful tool that can help or hurt a company. A happy customer is a loyal customer and loyal customers have friends and family that respect their opinion and spread the word. An unhappy customer has just as many friends and family.