January 26, 2009

is cutomer relationship management essential in marketing?

Can you answer VIJAYALAKSHMI P's question about CRM?:

its impact . how it is useful in marketing, how it is use ful for the organization and the customer.

Dynamic CRM

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Comments on is cutomer relationship management essential in marketing? »

January 26, 2009

A S @ 5:03 pm

what are we cattle now?

January 29, 2009

iJatt @ 6:52 pm

It Is Good To Know How To Relate To Customers. Knowing Their Kirks Etc.

January 30, 2009

S.M.R. @ 11:29 pm

yes it is useful mutually

mangement knows — what actually a customer wants

customers gets — what he wants.

February 2, 2009

Sumit S @ 11:19 pm

yes as it is not only marketing the product but also make customer interested to buy that product or services.

February 6, 2009

Todd D @ 3:11 am

Knowing your customers needs and wants will assist in developing marketing techniques the will best reach your target demographic. By establishing and maintaining a positive customer relationships you have the ability to reach out to your customers directly. That being said you can employ methods of mass marketing that do not neccesarily need the insight of your current clientele if you are trying to reach consumers beyond your current base. Developing your customers loyalty and maintaining that relationship is the best way for long term success.

SHAHAZAD SHAIKH @ 3:41 am

Dear Sister, the answer is Yes, THE CUSTOMER RELATIONSHIP MANAGEMENT is essential in marketing.because MARKETING is not only about IDENTIFYING and CATERING to the BUYERS. It is also about RETAINING those BUYERS. A bad customer relationship can spill water on all marketing plans. Customer Relationship Management bridges the gap between The Potential of Marketing plans and the actual results

February 7, 2009

Ravindranath K @ 12:29 am

yes, of course, meeting the customer in person is very very essential to develop the marketing process. one customer is equal to 100 time advertising. by influencing the customer, he / she indirectly becomes the tool for our marketing. automatically the organisation become or attains ad. without any cost.

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