April 26, 2009
In plain english, can someone tell me what exactly is CRM software and what exactly does it do ?
Can you answer nicolas_k's question about CRM?:
What would you expect of a CRM tool to do for your business? How exactly such a tool help you? Is there any site with a plain english explanation of what CRM is from the point of view of a mid-size business?
CRM Tips
What would you expect of a CRM tool to do for your business? How exactly such a tool help you? Is there any site with a plain english explanation of what CRM is from the point of view of a mid-size business?
CRM Tips
Filed under More CRM Answers by Guest Author
Comments on In plain english, can someone tell me what exactly is CRM software and what exactly does it do ? »
Customer Rosource Managment???
I don't know what CPR is. Is that plain enough for you?
It is Customer Relationship Software.
My best guess would be that this software would be a platform upon which to service your customers - ie. create a work order, perhaps invoice for services rendered and tasks related to that.
cheers