July 1, 2009
- Call Center Development
Chances are that you already have books related to call centers in your IT library. But, you probably don't have the 5th edition of the book. Author, Keith Dawson has done an outstanding job of presenting the complete guide to starting, running and improving your call center.
November 21, 2008
- Work as Customer Service Agent at Home
New York Times specifies that customer service work at home job opportunities have increasing in United States. (…)
