January 7, 2009
- how do i get to read journal articles in JOURNAL OF MARKETING? or JOURNAL RELATED TO CUSTOMER RELATIONS MGT?
Can you answer dd2001uk's question about CRM?: i am doing a dissertation on CUSTOMER RELATIONSHIP MANAGEMENT IN KLM ROYAL DUTCH AIRLINES.i would really appreciate any help if i get any articles or any links to read from these journals.Microsoft CRM SDK
