October 23, 2009
- Introduction to Siebel EAI
Siebel is a market leader in CRM software. With the uprising of cloud computing, Siebel create customer relationship management software on demand that could handle many users and centralizes the process in server. Siebel starts as a software house that sells CRM software and also services to maintain their product. In early 2000, Oracle bought Siebel and became Oracle Siebel.
October 15, 2009
- Sales Force Automation for Business
Recently, software as a service (SaaS) has pulled way ahead of traditional client-server sales software. Sales force automation is easier to learn and use, more affordable, and frees companies from the complexity and cost of server-based sales software.
October 3, 2009
- How to Benefit From Market Research
What are the things you can learn by conducting effective market research? (…)
September 27, 2009
- Writing Customer Satisfaction Surveys that Work
Why should you bother?
The life blood of any business is good customer service. Although new customers are important good customer service will help generate customer loyalty and repeat business. (…)
