Call Center Career from CRM-i http://www.CRM-i.com/CRMInfo/CallCenterCareer/index.php http://www.CRM-i.com/rss/CallCenterCareerTips.xml Call Center Career from CRM-i Do employees need special training to work at a call center? Yes. You need to train your employees in order to become an effective call center agent. Training will improve language skills, customer relations, and also how to handle stress. keywords: CRM | Customer Relationship Management | Customer Service | Call Center | Help Desk | Employee | Trainin Thu, 01 May 2008 10:00:42 -0600 http://www.CRM-i.com/CRMTips/19.php http://www.CRM-i.com/CRMTips/19.php What do I need to do to have a call center career? To start a call center career, you will need clients with products to support. You also need to invest in software and hardware that is essential for a call center, and of course you need call center agents. keywords: CRM | Customer Relationship Management | Customer Service | Call Center | He Thu, 01 May 2008 10:00:42 -0600 http://www.CRM-i.com/CRMTips/20.php http://www.CRM-i.com/CRMTips/20.php Everything here is © CRM-i, Copyright 2006, All Rights Reserved Worldwide.