http://www.CRM-i.com/CRMInfo/CallCenterSoftware/index.php http://www.CRM-i.com/rss/CallCenterSoftwareArticles.xml Call Center Software from CRM-i CRM Software is an integral part of a businesses Customer Relationship Management (CRM). So what is 'CRM Software' ? In simple terms a CRM Software is software that a business uses to improve the relationship it has with their customers. Its hard to define everything CRM Software can do. So Ill Tue, 06 May 2008 20:25:34 -0600 http://www.CRM-i.com/CRMInfo/5.php http://www.CRM-i.com/CRMInfo/5.php Small and midsize businesses (SMBs) are a growing source of revenue for software vendors of all sizes. Many enterprise software vendors have found that the market for enterprise software has become saturated. At the same time, SMB's have increased their investment in technology to satisfy customer d Tue, 06 May 2008 20:25:34 -0600 http://www.CRM-i.com/CRMInfo/16.php http://www.CRM-i.com/CRMInfo/16.php There are many CRM software programs on the market -some good - some bad. Microsoft CRM is the new kid on the block so how does it stack up against the others? Impressive! Microsoft CRM is competing with long term players like Salesforce, Siebel or Onyx. But this dynamic, intuitive peace of software Tue, 06 May 2008 20:25:34 -0600 http://www.CRM-i.com/CRMInfo/29.php http://www.CRM-i.com/CRMInfo/29.php Everything here is © CRM-i, Copyright 2006, All Rights Reserved Worldwide.