Contact Centers from CRM-i http://www.CRM-i.com/CRMInfo/ContactCenters/index.php http://www.CRM-i.com/rss/ContactCentersArticles.xml Contact Centers from CRM-i What Is CRM, Customer Relationship Management? CRM stands for Customer Relationship Management (CRM). Its hard to find a definitive definition of what CRM means. So Ill outline the broad meaning and then give some examples. You may have heard of the terms CRM and Customer Relationship Management in regards to software. Well CRM is not just a p Tue, 06 May 2008 20:25:34 -0600 http://www.CRM-i.com/CRMInfo/10.php http://www.CRM-i.com/CRMInfo/10.php Everything here is © CRM-i, Copyright 2006, All Rights Reserved Worldwide.