http://www.CRM-i.com/CRMInfo/CustomerSupport/index.php http://www.CRM-i.com/rss/CustomerSupportArticles.xml Customer Support from CRM-i There is no doubt that in order to stay competitive companies have to invest in technology based solutions. When a small company has a limited number of buyers and suppliers, and the business is managed by one or two people, it is capable of delivering quality services. It is also able to keep its v Tue, 06 May 2008 20:25:35 -0600 http://www.CRM-i.com/CRMInfo/69.php http://www.CRM-i.com/CRMInfo/69.php Your buddy at the barbecue tells you how the new Customer Relationship Management (CRM) software they recently installed at their company has revolutionized their sales tracking and sales management. He waxes lyrical about no more sales leads slipping through the cracks; a much higher close rate on Tue, 06 May 2008 20:25:34 -0600 http://www.CRM-i.com/CRMInfo/50.php http://www.CRM-i.com/CRMInfo/50.php Putting the customer right at the centre of the organization is the be-all and end-all of successful Customer Relationship Management (CRM). To do that you have to know what your customers really want and really think about your business and then use that to deliver better products and services, imp Tue, 06 May 2008 20:25:34 -0600 http://www.CRM-i.com/CRMInfo/55.php http://www.CRM-i.com/CRMInfo/55.php Everything here is © CRM-i, Copyright 2006, All Rights Reserved Worldwide.