http://www.CRM-i.com/CRMInfo/InboundCallCenter/index.php http://www.CRM-i.com/rss/InboundCallCenterArticles.xml Inbound Call Center from CRM-i Having properly managed and highly trained Customer Relationship Management (CRM) professionals in place is vital to the success of any business that utilizes a call center of any size to build and maintain healthy relationships with their customers. Developing an effective CRM strategy is essenti Tue, 06 May 2008 20:25:34 -0600 http://www.CRM-i.com/CRMInfo/40.php http://www.CRM-i.com/CRMInfo/40.php Everything here is © CRM-i, Copyright 2006, All Rights Reserved Worldwide.