http://www.CRM-i.com/CRMInfo/WebBasedHelpDesk/index.php http://www.CRM-i.com/rss/WebBasedHelpDeskArticles.xml Web Based Help Desk from CRM-i You've decided that you need a better customer relationship management system ('CRM') for your small business. You need a good place to store and access your customer information just like bigger companies. You want to be able to generate meaningful reports and manage your marketing campaigns. But t Tue, 06 May 2008 20:25:35 -0600 http://www.CRM-i.com/CRMInfo/74.php http://www.CRM-i.com/CRMInfo/74.php Customer Relationship Management CRM Configurators - These applications are often very sophisticated and are used in situations where the product or service has many configuration options that impact design, performance, and cost. According to the Giga Information Group, enterprises spend $3,5bn [ Tue, 06 May 2008 20:25:34 -0600 http://www.CRM-i.com/CRMInfo/27.php http://www.CRM-i.com/CRMInfo/27.php Buyers of CRM need to know up-front that installations of CRM software packages of the not generate ROI, but how it is used donates. Too many vendors and buyers focus on tangibles that plows very difficult to measure, especially over the short term. There is only one boss: the Customer. And he Tue, 06 May 2008 20:25:34 -0600 http://www.CRM-i.com/CRMInfo/54.php http://www.CRM-i.com/CRMInfo/54.php Everything here is © CRM-i, Copyright 2006, All Rights Reserved Worldwide.